Integrations
Postocial works with the tools you already use
Publish to 14 social networks, answer WhatsApp and SMS in one inbox, sync contacts to your CRM, connect your store and payment gateway, bring your own AI provider and automate the rest with APIs, webhooks, Zapier and MCP.
The messaging channels and the CRM, store, payment, meeting, Zapier and AI provider integrations come with Premium and higher plans. Free for 7 days. Card required; cancel before the trial ends and you will not be charged.
Messaging
Messaging channels for the inbox and automations
On Premium and higher plans, answer customers in the same unified inbox as your comments and reviews, and let automations reply. Message only people who wrote to you first or opted in, and stop when they ask.
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WhatsApp Business
Connect your number through Meta for chats, a chatbot and approved template broadcasts to contacts who opted in; opted-out contacts are skipped. Meta bills WhatsApp messages to your WhatsApp Business account.
WhatsApp details -
Facebook Messenger
Chatbots, comment replies and the inbox for your Facebook Page. Meta allows free-form replies for 24 hours after a person's last message.
Messenger details -
Instagram DMs
DM and comment automations for business and creator accounts, within Meta's 24-hour messaging window.
Instagram details -
Telegram bot
Connect your own bot with a token from @BotFather, then answer chats, run automations and send broadcasts to people who started your bot. Publishing to Telegram channels and groups is a separate connection.
Telegram details -
SMS
Two-way texts through your own Twilio or Plivo account, or send-only through your own HTTP gateway, for the inbox, broadcasts and automations.
SMS details -
Website live chat
A chat widget for your site; chats arrive in the inbox and can run your automations.
Live chat details
Sales and CRM
Send contacts to your CRM and team tools
On Premium and higher plans, Postocial keeps one contact list with tags, segments and a pipeline. For deals and email campaigns, sync contacts to HubSpot or Mailchimp.
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HubSpot
Connect a private app token. New and updated contacts with an email sync on their own, and a Sync to HubSpot step sends a contact from any flow.
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Mailchimp
Connect your API key and pick an audience. Contacts with an email sync on their own, and an Add to Mailchimp step adds them from a flow.
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Google Sheets
Sign in with Google, then add a row or look one up from a flow, in a new or an existing spreadsheet.
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Slack
Paste your incoming webhook URL to post chosen events to a Slack channel, or send a Slack message from a flow.
Commerce
Connect your Shopify or WooCommerce store
On Premium and higher plans, store events can start automations and webhooks, but they message only customers who already chat with you. An order never adds a new contact, Meta allows messages only to people who messaged your Page or account before, and WhatsApp usually needs an approved template first.
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Shopify
Connect with the Admin API token and secret of a custom app. Webhooks register on their own, and orders, customers and products sync.
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WooCommerce
Connect an HTTPS store with its REST API keys. Webhooks register on their own, and orders, customers and products sync.
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Store triggers and steps
Start a flow when an order is placed, paid, shipped or refunded, or a checkout is abandoned. In the chat, look up an order, send a product or create a discount code.
How to connect your store
Payments
Take payments inside the chat
On Premium and higher plans, connect your own Stripe, PayPal, Razorpay, Paystack, MyFatoorah or Mercado Pago account. Your gateway creates each payment link and charges its own fees.
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Payment links in chat
Send a Pay now button from the Request Payment step of a flow, or straight from the inbox.
How to connect payments -
Flows that follow the payment
Start an automation or a webhook when a payment succeeds, fails or is refunded.
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Test first, then go live
Try a flow with your gateway's test keys, then switch to live keys; the mode follows the key. Never ask customers for card details in the chat.
Meetings
Let customers book a time in the chat
On Premium and higher plans, create meeting types with your hours and reminders, then connect a calendar so bookings sync and video links are made for you. How appointment booking works.
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Google Calendar
Sign in with Google so bookings follow your free and busy times and get a Google Meet link.
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Zoom
Sign in with Zoom to create a meeting for each booking. Rescheduling moves it, and cancelling deletes it.
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Booking in any chat
A Book Meeting step shows tappable times on WhatsApp, Messenger and Instagram, and sends a booking link by SMS.
Media and links
Bring media in from where it already lives
Pull files into the media library without downloading and uploading them again, edit visuals without opening another tool and connect your own link shortener.
- Dropbox: import images and videos from your folders
- Google Drive: bring in the files your team shares
- Unsplash: search free stock photos
- Giphy: add GIFs to your posts
- Adobe Express: edit visuals inside Postocial
- Bitly: connect your own Bitly account under Workspace Settings > Services as the workspace link shortener
AI providers
Use your own AI provider key
On Premium and higher plans, connect your own OpenAI, Claude, Gemini or DeepSeek key to power AI replies in your automations and reply suggestions in the inbox. AI Knowledge needs OpenAI or Gemini. Writing help and AI images in the composer use your plan's monthly AI credits.
- Integrations for OpenAI, Claude, Gemini and DeepSeek
- Keys are encrypted and never shown in your browser again
- Your provider bills you directly for the AI replies you run
Developers
APIs, webhooks and workflow tools
Connect Postocial to your own systems or to the workflow tools you already pay for. For replies and follow-ups without code, use chatbots and automations.
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REST APIs
The Publishing API on every plan, plus the Messaging and Link in Bio APIs on Premium and higher plans, with workspace API keys, fine-grained permissions and 60 requests per minute per key.
Read the API docs -
Signed webhooks
Get signed requests for post events, plus, on Premium and higher plans, messaging events such as new contacts, messages, bookings, payments and store orders.
See the webhook events -
Zapier
On Premium and higher plans, start Zaps from messaging events, such as a new contact, an inbound message or a sent broadcast, with a workspace API key.
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Other workflow tools
Tools with an HTTP request step, such as n8n, can call the REST API with a workspace API key and react to signed webhooks.
MCP
Schedule posts from your AI assistant
Connect any of these to the Postocial MCP server at https://app.postocial.com/mcp. With sign-in, the assistant works in the workspace you choose and can list your accounts, draft, schedule and queue posts, add media and read your analytics, within your role.
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Claude
Add Postocial as a custom connector under Settings, Connectors, then ask Claude to plan and schedule posts in plain language.
Set up Claude -
ChatGPT
Create a connector in Developer mode under Settings, Apps & Connectors, sign in with OAuth and start asking.
Set up ChatGPT -
Claude Code
Add the server with a single claude mcp add command, authenticate from /mcp and schedule from your terminal.
Set up Claude Code -
Cursor
Add the server URL in Cursor's MCP settings or in ~/.cursor/mcp.json and draft posts next to your code.
Set up Cursor -
VS Code
Add the server to .vscode/mcp.json and use Postocial from Copilot Chat in agent mode.
Set up VS Code -
Other MCP clients
Apps that support remote MCP servers sign in with OAuth where they can. Otherwise, they send a personal access token in an Authorization: Bearer header.
About the MCP server
FAQ
Integration questions
Do integrations cost extra?
No. Postocial does not charge extra for them. Media sources, the REST API, webhooks for publishing events and the MCP server come with every plan. The messaging channels, and the CRM, store, payment, meeting, Zapier and AI provider integrations that work with your contacts, chatbots and automations, come with Premium and higher plans. Some providers bill you for their own service: Meta bills WhatsApp messages to your WhatsApp Business account, Twilio and Plivo charge for text messages, payment gateways take their own fees, your AI provider bills the AI replies you run on your key, and X charges for the API credits you pre-fund, about $5 per 500 posts.
Can I connect my own OpenAI or Claude key?
Yes, on Premium and higher plans. Connect OpenAI, Claude, Gemini or DeepSeek to power AI replies in automations and reply suggestions in the inbox; AI Knowledge needs OpenAI or Gemini. Your plan's AI credits cover the writing assistant and AI images.
How do WhatsApp and SMS work in Postocial?
On Premium and higher plans, connect your WhatsApp Business number through Meta, or SMS through your own Twilio, Plivo or SMS gateway account. Conversations arrive in the unified inbox, where your team can assign, note and answer them, and the same channels can run automations and send broadcasts to contacts who opted in, skipping anyone who opted out. WhatsApp broadcasts use approved templates. Meta bills WhatsApp messages to your WhatsApp Business account, and your SMS provider bills each text.
Does Postocial work with Zapier or n8n?
On Premium and higher plans, Zapier can start Zaps from messaging events, such as a new contact or an inbound message. On every plan, n8n works through its HTTP Request node and the REST API. For anything else, signed webhooks tell your systems when posts are scheduled, published or fail, when accounts change, and, on Premium and higher plans, about messaging events such as new contacts, bookings and payments.
Which payment and store integrations are there?
On Premium and higher plans, payment links work with your own Stripe, PayPal, Razorpay, Paystack, MyFatoorah or Mercado Pago account, and store automations with Shopify or WooCommerce. Store messages reach only customers who already chat with you: an order never adds a new contact, and on WhatsApp an approved template usually goes first.
Which AI assistants can use Postocial?
Claude, ChatGPT, Claude Code, Cursor and VS Code connect to the MCP server at https://app.postocial.com/mcp with a sign-in. Other MCP clients sign in with OAuth where they support it, or else use a personal access token. Read about the MCP server.
Where is the API documentation?
The API documentation covers the Publishing, Messaging and Link in Bio APIs, authentication and webhooks. The partner pages in the documentation are for platform partners and are not part of Postocial plans.
Plug Postocial into your workflow
Start a free trial, connect your accounts and wire up the integrations you need.
Free for 7 days. Card required; cancel before the trial ends and you will not be charged.
Publishing
Publish to 14 social networks
Connect the accounts you post to and schedule them all from one calendar. Each network has its own page with what Postocial supports there.