Billing and developers

Your trial, plan and billing, in plain words

What happens when the free trial ends, how monthly and yearly billing compare, and how to change or cancel your plan.

A card is required to start the 7-day free trial. When the trial ends, we charge your card for the plan you picked, unless you cancel before.

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How the free trial works

A card is required to start the 7-day free trial. When the trial ends, we charge your card for the plan you picked, unless you cancel before.

  • The trial is available on every plan.
  • Pick the plan whose features and limits fit you: messaging and link in bio are included on Premium and higher plans.
  • To avoid the charge, cancel from the Billing page before the trial ends.

Still deciding? Set a reminder for the day before your trial ends.

Plans and prices

PlanMonthlyYearlySocial accountsTeam membersStorageMessagingLink in bio
Starter€19.99€199.905210 GBNot includedNot included
Premium€29.99€299.9010525 GBIncludedIncluded
Agency€99€9901001050 GBIncludedIncluded
Unlimited€199€1,990Unlimited1050 GBIncludedIncluded

Prices are in euros and exclude VAT, which is added where it applies. Every plan includes unlimited scheduled posts, within each network's own rate limits. Messaging covers the unified inbox, chatbots and automations, broadcasts and contacts, and link in bio covers bio pages, short links and QR codes: see the inbox guide and the link-in-bio guide. AI credits grow with the plan too: see the AI assistant guide, or compare plans.

Monthly or yearly

Yearly billing costs 10 times the monthly price, so you get two months free. On Premium, for example, twelve monthly payments come to €359.88, while a year paid upfront costs €299.90. That's €59.98 less.

Change your plan

  1. Open the Billing page. In your workspace, open the Billing page.
  2. Choose the new plan. Pick the plan you want.
  3. Confirm the change. Confirm it. Plan changes are prorated, so the price adjusts for the time left in your billing period.

Moving to a smaller plan? First check that your connected accounts, team members and storage fit its limits, and that it includes the features you use, such as messaging and link in bio.

Cancel your subscription

  1. Open the Billing page. In your workspace, open the Billing page.
  2. Cancel your subscription. Cancel there. During a trial, cancel before it ends and your card is not charged.
  3. Use the time you paid for. Your plan stays active until the end of the period you've paid for.

We don't refund partial periods, except where the law requires it. Read the full refund policy.

Receipts and invoices

Download receipts from the Receipts page next to Billing. Email hello@postocial.com if a receipt needs a correction.

If a charge looks wrong

Email hello@postocial.com with the date and the amount, and we'll look into it. Never send full card numbers by email.

FAQ

Questions about billing

Will I be charged when the free trial ends?

Yes, unless you cancel first. A card is required to start the 7-day free trial. When the trial ends, we charge your card for the plan you picked, unless you cancel before.

Can I switch between monthly and yearly billing?

Yes. Change your plan on the Billing page, or email hello@postocial.com if you don't see the option. Plan changes are prorated.

Do you offer refunds?

We don't refund partial periods, except where the law requires it. When you cancel, your plan stays active until the end of the period you've paid for. See the refund policy.

Which currency do you charge in?

We charge in euros (EUR), on every plan and billing period. Prices exclude VAT, which is added where it applies.

Is there a limit on scheduled posts?

No. Every plan includes unlimited scheduled posts, within each network's own rate limits.

Do WhatsApp or SMS messages cost extra?

Not from Postocial. WhatsApp and SMS come with messaging on Premium and higher plans. Meta bills WhatsApp messages to the payment method on your WhatsApp Business account, and your SMS provider bills each text, by segment. AI replies made with your own AI key are billed by that provider.

How many contacts can each plan keep?

Contacts come with messaging: 50,000 contacts on Premium, 150,000 contacts on Agency and 150,000 contacts on Unlimited. Starter does not include contacts. The contacts guide explains what happens when you reach the limit.

Support

Questions about billing?

Email hello@postocial.com with the date and amount of the charge you're asking about. Never send full card numbers by email.